Content Author

About the role

RAPP is looking for a Content Author to manage and publish web content across its digital platforms. The role focuses on integrating modules, configuring CMS, and ensuring high‑quality, SEO‑optimized pages that meet client expectations.

Key responsibilities

• Integrate and configure modules to build web pages.
• Localise and upload content via the CMS back‑office.
• Perform webmastering tasks, including page setup and multimedia integration.
• Participate in unit, user acceptance, and end‑to‑end testing.
• Support site launch, ongoing administration, and maintenance.
• Create and edit content, images, newsletters, and ensure SEO best practices.
• Estimate workload, raise alerts proactively, and communicate effectively with stakeholders.

Required profile

• Diploma or Bachelor’s degree in ICT or a related field.
• Proven experience with service‑management tools such as HP ServiceNow, JIRA, or ServiceNow.
• Working knowledge of Microsoft Excel.
• At least 1 year of experience in an IT or information systems environment (desired).

Required skills

• HP ServiceNow
• JIRA
• ServiceNow
• Microsoft Excel
• Content Management System (CMS)
• Search Engine Optimization (SEO)