Events & Marketing Coordinator - Shopping Mall

About the role

The Events & Marketing Coordinator coordinates and delivers marketing initiatives, events and communication activities that strengthen the positioning of Mall de L'Est, increase visitor engagement and support tenant visibility. The position works closely with the Centre Manager and the Head of Branding & Communications, and coordinates with tenants, suppliers, agencies and internal teams to deliver the mall's annual marketing and events calendar.

Key responsibilities

• Develop and maintain the annual events calendar, plan seasonal campaigns, activations, launches, workshops, entertainment and community events, and prepare briefs, schedules, permits and checklists
• Coordinate agencies, entertainers, decorators and technical providers, and work with Operations and Security on safe, compliant event execution
• Monitor event performance and visitor feedback, and prepare post-event reports
• Coordinate integrated marketing campaigns across digital, social media, in-mall and traditional channels, and maintain the content calendar
• Collect tenant offers and news, and ensure all materials follow brand guidelines and approval processes
• Maintain marketing and events budgets, purchase requests, quotations and invoices, and track campaign reach, engagement, attendance and tenant participation
• Support presentations, meetings and administrative requirements, and keep digital files for campaigns, artwork, photography, contracts and event documentation
• Engage tenants, build relationships with media, agencies, sponsors and partners, and coordinate with the Centre Manager on priorities and timelines

Required profile

• Diploma or degree in Marketing, Communications, Events Management, Business or a related field
• Previous experience in marketing, events, retail, hospitality, property or a similar coordination role
• Strong planning, organisational and project coordination skills, and good attention to detail
• Experience coordinating suppliers, agencies and multiple stakeholders
• Ability to manage budgets, deadlines and several activities at once
• Good level of English, French and Creole is an advantage

Required skills

• Proficiency in Microsoft Office
• Familiarity with social media, content planning and basic design tools is an advantage