Events & Marketing Coordinator - Shopping Mall

About the role

Constance Hotels & Resorts is hiring through Hosco in Quatre Cocos. The Events & Marketing Coordinator coordinates and delivers marketing initiatives, events and communication activities that strengthen the positioning of Mall de L'Est, increase visitor engagement and support tenant visibility. The role works closely with the Centre Manager and the Head of Branding & Communications, and coordinates with tenants, suppliers, agencies and internal teams.

Key responsibilities

• Develop and maintain the mall's annual events calendar and plan seasonal campaigns, activations, launches, workshops, entertainment and community events, preparing briefs, schedules, permits and checklists.
• Coordinate agencies, entertainers, decorators and technical providers, and work with Operations and Security on safe, compliant event execution.
• Monitor event performance and visitor feedback, and prepare post-event reports.
• Coordinate integrated marketing campaigns across digital, social media, in-mall and traditional channels, and prepare campaign briefs and content calendars.
• Collect tenant offers and news, and ensure all materials follow brand guidelines and approval processes.
• Maintain marketing and events budgets, purchase requests, quotations, invoices and supplier records, and prepare activity reports, campaign updates and performance dashboards.
• Track key indicators such as campaign reach, engagement, event attendance and tenant participation, and keep digital files organised.
• Engage tenants, build relationships with media, agencies, sponsors and partners, and support presentations and meetings.

Required profile

• Diploma or degree in Marketing, Communications, Events Management, Business or a related field.
• Previous experience in marketing, events, retail, hospitality, property or a similar coordination role.
• Strong planning, organisational and project coordination skills, and good attention to detail.
• Experience coordinating suppliers, agencies and multiple stakeholders.
• Ability to manage budgets, deadlines and several activities at once.
• Good level of English, French and Creole is an advantage.

Required skills

• Proficiency in Microsoft Office.
• Familiarity with social media, content planning and basic design tools is an advantage.