Expert EC Administration (m/f/d)

About the role

We are looking for an Expert in Employee Central (EC) Administration to join Allianz Services. You will be responsible for ensuring smooth daily and weekly operations of SAP EC and related HR systems, acting as a key point of contact for internal customers.

Key responsibilities

• Manage daily and weekly operations within SAP Employee Central.
• Perform moderate‑complexity tasks following defined standards with limited supervision.
• Serve as the first respondent to employee queries and manage cases in ServiceNow.
• Collaborate with subject‑matter experts and team members to resolve issues promptly.
• Ensure timely and accurate processing of requests in SuccessFactors (Employee Central & Learning Management System) and ServiceNow.
• Support continuous improvement initiatives and share knowledge with colleagues.
• Assist new associates with process‑related tasks and contribute to internal audits.
• Escalate complex problems and track open issues until resolution.

Required profile

• Strong written and spoken French and English.
• Basic presentation skills and willingness to take on additional responsibilities.
• Technical orientation with the ability to multitask and learn quickly.
• General understanding of HR functions, processes, and Allianz HR policies.

Required skills

• SAP Employee Central (EC)
• ServiceNow
• SuccessFactors (Employee Central & Learning Management System)
• HRMS tools