Facilities & Property Administration Coordinator

About the role

We are seeking a proactive and highly organised Facilities & Property Administration Coordinator to manage the day‑to‑day administration of our commercial property portfolio. The role will oversee property and facilities administration, coordinate tenant services, and ensure a high standard of customer experience across all sites.

Key responsibilities

• Coordinate property and facilities administration across the portfolio.
• Maintain and monitor property administration records, lease schedules, occupancy trackers and reporting in the ERP/Property Management system and Excel.
• Process leases, contracts, invoices, purchase orders and other transactions through the ERP/Property Management system.
• Coordinate tenant onboarding, renewals and customer communications.
• Oversee the administration of the Conciergerie and Reception functions to ensure a high level of customer service.
• Organise tenant events, engagement initiatives and customer satisfaction surveys.
• Coordinate supplier onboarding, monitor performance against KPIs and SLAs, conduct periodic evaluations, support contract renewals and service improvements.
• Prepare monthly reports, dashboards and management information.
• Support budgeting, procurement, invoice administration and compliance activities.

Required profile

• High school diploma with certifications in Property Management, Facilities Management, Business Administration or a related field.
• Minimum three years of experience in property, facilities or office administration.
• Hands‑on experience using an ERP/Property Management system and maintaining operational trackers and reports in Excel.
• Strong organisational, communication and customer‑service abilities.
• Customer‑oriented mindset with professional interaction skills for clients, service providers and internal teams.
• Experience in event coordination and stakeholder management is an advantage.

Required skills

• Microsoft Excel (data management, reporting and analysis)
• ERP/Property Management system usage