F&B Operations Manager

About the role

Constance Prince Maurice, a luxury resort on the northeast coast of Mauritius, is looking for an experienced F&B Operations Manager to lead its food and beverage team. The manager oversees all F&B operations, ensures exceptional guest experiences and maintains the highest standards of quality and service.

Key responsibilities

• Oversee daily operations of all F&B outlets, including restaurants, bars and banquet facilities
• Develop and implement strategies to enhance guest satisfaction and increase revenue
• Lead, motivate and mentor a diverse team of F&B professionals
• Manage budgets, control costs and optimise profitability
• Ensure compliance with food safety regulations and hygiene standards
• Collaborate with the Executive Chef on menus and culinary experiences
• Analyse market trends and guest feedback to improve F&B offerings
• Manage inventory, suppliers and procurement
• Handle guest complaints and resolve issues promptly
• Take part in marketing initiatives for F&B outlets and special events

Required profile

• Bachelor's degree in Hospitality Management or a related field
• Fluency in English; additional languages are an advantage
• At least 5 years of F&B management experience, preferably in luxury hospitality
• Strong leadership, communication and interpersonal skills
• Ability to work evenings, weekends and holidays as required

Required skills

• Financial management, budgeting and cost control
• Menu planning, development and pricing strategies
• Inventory management and procurement
• Knowledge of food and beverage trends in luxury hospitality