Food & Beverage Manager

About the role

The Food & Beverage Manager will lead all F&B operations at Heritage Awali, ensuring exceptional guest experiences, profitable outlet performance, and strict adherence to quality, safety, and sustainability standards. The role combines strategic planning with hands‑on supervision of a diverse team.

Key responsibilities

• Recruit, train, schedule and develop F&B staff in partnership with HR and senior management.
• Oversee daily operations of all restaurants, bars and catering outlets, treating each as an independent profit centre.
• Drive revenue and profitability through menu engineering, promotions and special events in collaboration with the Executive Chef.
• Monitor guest feedback, resolve complaints and continuously improve service standards.
• Prepare and manage the annual F&B budget, control costs, minimise waste and promote responsible resource consumption.
• Ensure compliance with the hotel’s Quality Management System, health and safety regulations, and eco‑sustainability initiatives.

Required profile

• HSC or equivalent with a Diploma or Bachelor’s in Hospitality, Food & Beverage Management or a related field.
• Minimum 8 years of relevant experience, preferably in a hotel or resort environment.
• Strong leadership, communication and analytical abilities.

Required skills

• Proficiency with hotel management systems such as Opera, Micros and WinHMS.