Manager – Health, Motor and Travel

About the role

The Manager – Health, Motor and Travel drives profitable business growth (renewals and acquisition of new business) for MUA across the Corporate Distribution segment for Health, Motor and Travel. The role also protects and develops the existing portfolio, improves client experience, identifies growth opportunities and builds long-term relationships.

Key responsibilities

• Take ownership of the assigned Health, Motor and Travel portfolio from a client management perspective, including its composition, performance, client segments, channels, profitability and growth opportunities.
• Develop and implement portfolio action plans, support segmentation and prioritisation of clients, intermediaries and opportunities, and manage renewals proactively (retention, pricing, coverage, service, relationship).
• Identify cross-selling opportunities and build a healthy pipeline of new business, including new markets, segments, distribution opportunities and partnerships.
• Turn opportunities into viable insurance solutions by working with Product and Underwriting teams, and prepare and present commercial proposals, client solutions and business cases.
• Monitor competitors, market developments, pricing trends and customer expectations, and contribute to business plans and commercial strategies.
• Build strong relationships with key clients, brokers and partners, act as a senior point of contact, lead client meetings, portfolio reviews and renewal discussions, and follow through on commitments.
• Work with the Head of Retail and the Head of Corporate within the Company's underwriting framework, respecting delegation of authority and escalation rules.
• Give input to product development and reviews, work with Claims Management on recurring service issues, and engage Finance and other functions so that commitments stay within approved technical, operational and governance frameworks.

Required profile

• MBA or another relevant Master's degree; a CII qualification is a definite advantage.
• More than 12 years of relevant professional experience, with a proven ability to grow and develop business.
• Fluency in English and French, written and spoken, and the confidence to adapt communication to any audience.
• Impactful presentation skills and the ability to build a compelling client value proposition.
• Established network of corporate clients, brokers and intermediaries across the Mauritian market.