Analyst - Merchant Sales, Payments

About the role

CIM Finance, a leading non-bank financial institution in Mauritius, is hiring an Analyst - Merchant Sales, Payments. The role works closely with the Team Leader and key stakeholders to find and develop new business in the payment acquiring sector, promoting multi-channel acquiring solutions that grow revenue and market share.

Key responsibilities

• Showcase CIM's payment solutions and value-added services, tailored to each merchant's needs
• Develop and run strategies with the Team Leader and Manager to grow transactions and revenue
• Identify, engage and onboard a diverse portfolio of merchants
• Lead sales engagements such as presentations, business discussions, profitability assessments and pricing proposals
• Maintain a healthy sales pipeline and track merchant performance, volumes and profitability
• Ensure onboarding documentation is accurate and compliant with KYC, regulatory and internal requirements
• Support onboarding approvals, account activation, systems integration and deployment
• Assist with KYC reviews, remediation and issue resolution
• Contribute to other Business Unit projects as required

Required profile

• Degree in Banking, Sales & Marketing, Business or a related field; relevant experience may replace formal qualifications
• 3 to 4 years of experience in merchant acquiring, sales, business development or a similar role
• Experience in banking, payments or fintech is an advantage
• Valid driving licence
• Ability to generate leads, manage a sales pipeline and convert prospects

Required skills

• Good communication, presentation and negotiation skills
• Knowledge of payment acquiring solutions, lending products, KYC, compliance, AML and card association rules
• Proficiency in Microsoft Office and reporting and analysis tools

What we offer

• Learning and career advancement opportunities
• Annual leave from day one and flexible work arrangements
• Wellness initiatives, in-house fitness classes and indoor games
• Preferential staff rates and employee perks