Payroll Officer (Outsourcing)

About the role

Acumen Payroll Services, an outsourced payroll provider founded in South Africa in 2017 and serving clients internationally, is hiring a Senior Payroll Officer. The role covers accurate and timely payroll processing for clients, including payroll taxes, benefits and statutory compliance, and involves a portfolio of medium to high-risk clients.

Key responsibilities

• Process payroll accurately and on time, including gross-to-net calculations, terminations, on-boarding, wages, bonuses, overtime, deductions and pay slips or direct deposits
• Manage the end-to-end payroll process and maintain and update the payroll system
• Apply country rules and statutory compliance, calculate and track payroll taxes, health insurance, social insurance and pensions, and manage quarterly payroll tax filings
• Record and reconcile employee benefits and load payments to clients' counterparties
• Maintain detailed payroll records for compliance and auditing, in line with data privacy and security regulations
• Generate payroll reports, review them for medium to high-risk clients, reconcile accounts and analyse data for trends and discrepancies
• Communicate with clients and staff, resolve payroll discrepancies and errors, and assist with internal and external audits
• Use payroll software and company tools such as ZOHO and O365, complete required training, and mentor junior team members

Required profile

• Diploma or tertiary qualification (bachelor's degree) in accounting, finance or a related field
• Minimum of 5 to 6 years' experience in payroll administration, preferably managing multiple payrolls
• Strong numeric acumen, attention to detail and excellent organisational and time-management skills
• Ability to work autonomously, under pressure and with tight deadlines, and to mentor juniors without a direct chain of command
• Strong written and verbal communication and confidentiality with sensitive payroll data

Required skills

• Advanced computer literacy
• Proficiency in payroll software and Microsoft Office, specifically Microsoft Excel