Restaurant Hostess – Luxury Resort
One&Only Resorts · Poste de Flacq
Description du poste
About the role
The Restaurant Hostess welcomes guests at One&Only Le Saint Géran, ensuring a warm first impression and smooth flow of service. Working at a luxury resort, you will manage reservations, guide guests to their tables and support the dining team throughout each service.
Key responsibilities
- Greet guests at the restaurant entrance with a friendly demeanor, eye contact and a pleasant appearance.
- Verify reservations, escort guests to their tables and seat them according to preferences and service flow.
- Maintain the reception area, ensuring menus, drink lists and table settings are clean, complete and correctly arranged before each service.
- Handle guest inquiries, phone calls and special requests, providing accurate information about hotel facilities and restaurant offerings.
- Communicate any guest concerns to the manager and assist staff in resetting tables during busy periods.
- Follow hotel safety procedures and uphold the brand’s vision, mission and values.
Required profile
- Polished appearance and well‑groomed at all times.
- Excellent interpersonal skills with the ability to use guests’ names and titles correctly.
- Flexibility to work in any restaurant within the resort when required.
- Ability to work collaboratively with the assistant and restaurant manager.
Required skills
- Strong communication and telephone etiquette.
- Basic knowledge of reservation handling and table management.
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One&Only Resorts
Poste de Flacq
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