Senior Analyst, Revenue & Billing Operations

About the role

As a Senior Analyst in Revenue & Billing Operations you will support core finance activities across billing, accounts receivable, collections, dunning, reconciliations and cash application, ensuring accurate reporting and strong stakeholder relationships.

Key responsibilities

• Support day‑to‑day finance operations across Billing, Accounts Receivable, Collections, Dunning and Reconciliations.
• Monitor customer accounts to ensure timely invoicing, payment follow‑up and collection activities.
• Manage dunning and collection processes, including customer communication, escalation handling and payment tracking.
• Analyse and reconcile financial data from multiple systems to identify discrepancies and control gaps.
• Collaborate with Billing, Revenue, Product Control, Treasury and other Finance teams to resolve operational issues.
• Assist in maintaining accurate balance‑sheet reconciliations and financial records.
• Support cash allocation, dispute management and unapplied cash investigations.
• Continuously improve data integrity, controls, reporting accuracy and operational efficiency.
• Contribute to process optimisation, automation initiatives and operational improvement projects.
• Leverage AI tools and digital solutions to enhance productivity, reporting and workflow efficiency.

Required profile

• 1–3 years of experience in Finance Operations, Billing, Accounts Receivable, Collections, Dunning or Reconciliations.
• Strong understanding of finance operational processes and customer account management.
• Ability to work across multiple operational areas with flexibility and adaptability.
• Bachelor’s degree in Accounting, Finance, Economics, Business or equivalent.
• Strong analytical mindset with excellent attention to detail.
• Comfortable handling large datasets and investigating financial discrepancies.
• Excellent written and verbal communication skills in English.
• Fast learner who can work independently in a dynamic environment.
• Interest in process improvement, automation and AI tools within Finance Operations.
• Experience in Payments, FinTech or Financial Services is a plus.

Required skills

• Excel
• Workday
• Oracle
• SAP
• NetSuite