Senior Manager - IT Programme Delivery & PMO

About the role

This leadership position reports to the Chief Information Officer (CIO) and leads project managers and project resources so that projects are delivered within agreed scope, timelines, budget, quality and regulatory requirements. It focuses on the governance and delivery of the Bank's Major Transformation Programme (Core Banking System) and other strategic initiatives.

Key responsibilities

• Support the CIO in governing, coordinating and overseeing the IT Major Transformation Programme, including the Core Banking System
• Ensure programme governance structures work effectively and maintain programme reporting and executive visibility
• Drive accountability for delivery commitments across all workstreams and lead the delivery of the technology project portfolio
• Monitor project performance, escalate material concerns and recommend corrective actions
• Establish and maintain project management standards, methodologies, tools, templates and governance frameworks, and promote Agile, hybrid and traditional delivery methods
• Conduct project health reviews and quality assurance activities
• Lead and develop project managers, analysts and other project resources, coach them and support succession planning
• Foster a culture of ownership, collaboration, transparency and execution excellence

Required profile

• Master's degree in Information Technology, Business Administration (MBA), Project Management, Technology Management or a related field
• Professional certifications such as PMP, PRINCE2 Practitioner, PgMP or equivalent; Agile certification (Scrum Master, AgilePM, SAFe) is an advantage
• Minimum 8 years of progressive experience in project management, programme management, PMO or technology delivery, with proven leadership of project managers, business analysts and PMO functions
• Proven experience delivering complex technology transformation programmes in banking, financial services or other highly regulated industries
• Experience leading large-scale technology implementations, infrastructure programmes, digital transformation initiatives or Core Banking System projects
• Experience working with Executive Management, Board Committees, regulators, auditors, vendors and external service providers, and leading cross-functional teams on multiple concurrent projects