Spa Therapist (Massage Therapist)

About the role

Constance Belle Mare Plage, a resort in Flacq, Mauritius, is hiring a Spa Therapist (massage therapist) through its recruitment partner Hosco. The role is central to delivering the spa's core service: a personal, genuine and individualised treatment for every guest. The therapist takes full responsibility for their own tasks and for the guest experience.

Key responsibilities

• Deliver treatments according to the spa menu, standards and protocols, and confirm scheduled treatments with guests before starting.
• Promote marketing activities set by the Spa Manager and the sale of beauty products and accessories, and meet retail goals.
• Record treatment details for each client, take responsibility for payments, stock control accounting and cashing up.
• Maintain a high standard of hygiene, cleanliness and tidiness, and comply with health, hygiene, fire and life safety policies and emergency procedures.
• Log security incidents, accidents and near misses promptly and respect confidentiality.
• Follow SOPs and action lists, attend management meetings and training, and take part in training and development programmes.
• Work as part of a diverse team, keep the work area clean and organised, and present a healthy appearance and proper grooming.

Required profile

• High level of social skills, reliability and punctuality, with a service attitude that anticipates guest needs.
• Ability to work in a diverse team and to take responsibility for customer service.
• Knowledge of treatment products and flexibility to accommodate guest requests.