Account Manager – Cybersecurity SaaS Solutions

About the role

We are looking for an Account Manager to join CyberVadis, a fast‑growing SaaS provider of third‑party cybersecurity risk management. In this role you will guide rated companies through our assessment process, helping them improve their cybersecurity posture while driving revenue for the business.

Key responsibilities

• Achieve individual revenue targets by promoting yearly subscriptions to the CyberVadis platform.
• Manage the end‑to‑end initial assessment for rated companies, contacting them by email and phone, answering questions and providing consultative support.
• Act as the primary point of contact during onboarding and questionnaire phases, ensuring a smooth client experience.
• Conduct discovery meetings to understand client needs and propose appropriate solutions.
• Track case progress, meet milestones, and proactively address any issues.
• Collaborate with Customer Success, legal, finance and support teams to align on customer requirements.
• Maintain accurate records of all interactions in the CRM system.

Required profile

• Up to 1 year of experience in sales or sales‑related activities within a technology environment, or relevant internships.
• Strong interest in building a career in account management.
• Fluent in English and French; additional languages are a plus.

Required skills

• Experience using a CRM system.