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Assistant Villa Manager

muse villas · Moka

New
Onsite 🇬🇧 English

Job description

About the role

The Assistant Villa Manager supports the Villa Manager in delivering an exceptional guest experience across the East Villas and provides on‑ground service during peak periods, VIP arrivals and special events.

Key responsibilities

  • Prepare admin and guest files, shopping lists and ensure each villa is inspected and ready before arrival.
  • Conduct check‑ins and check‑outs, handling administration and billing accurately.
  • Maintain daily guest contact via WhatsApp, coordinate activities and resolve issues promptly.
  • Support operational coordination with the Villa Manager and other departments, monitoring work orders and service recovery.
  • Act as Butler during peak season and assist the North Villas as needed.

Required profile

  • Warm, discreet and polished guest presence.
  • Strong organisation, attention to detail and proactive, solution‑oriented mindset.
  • Clear written and spoken communication, especially via WhatsApp.
  • Calm and flexible under pressure, with a team‑spirit attitude.

Questions fréquentes

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Published 3 hours ago

Expires 1 month from now

3 views · 0 interested

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muse villas

Moka