Executive - Business Support & Facilities

About the role

IQ-EQ, a global investor services group supporting investment managers, asset owners and businesses with administration, compliance, governance, data and reporting, is hiring a Receptionist / Executive for its Facilities team. You will be the first point of contact for clients, visitors and colleagues, combining front-office service with administrative and facilities coordination to keep the workplace organised and welcoming.

Key responsibilities

• Act as first point of contact for visitors, clients and staff: manage calls, coordinate access and deliver a professional reception experience.
• Provide day-to-day administrative support, including handling mail and couriers, supporting internal teams, managing basic procurement and keeping document systems organised.
• Oversee meeting room readiness: coordinate bookings, ensure cleanliness, set up equipment and maintain supplies.
• Deliver client hospitality by managing refreshments and maintaining presentation standards.
• Support office operations and facilities management by coordinating with service providers, monitoring supplies, keeping records, ensuring compliance with workplace policies and escalating issues when needed.

Required profile

• A relevant degree and reasonable experience in an administrative, business support or similar environment.
• Highly organised, detail-oriented and able to multitask in a fast-paced environment.
• Strong communication and interpersonal skills, with a natural ability to deliver excellent client service.
• Professional, proactive and comfortable handling confidential information with discretion.
• Fluent in English and French.

Required skills

• Proficiency in MS Office (Word and Excel).

What we offer

• Remuneration based on market rates, proportional to qualifications, experience and skills.
• Pension scheme with generous employer contribution and the option to increase employee contributions.
• 22 days of paid annual leave, plus enhanced maternity, paternity, shared parental and adoption leave.
• Flexible working arrangements discussed with each employee.
• Training, tools and a development plan.