Product Manager - Healthcare Services

About the role

A healthcare organisation serving Africa, the Middle East and South-East Asia is looking for a Product Manager to own the development and lifecycle of its health service products across these regions. The role turns concepts into commercially viable solutions, builds specifications and delivery frameworks and works closely with medical, operations, sales and digital teams. It also involves working with the digital products team to embed digital tools into service delivery, using data and user insight to improve performance and client experience.

Key responsibilities

• Assess and prioritise product ideas based on market potential, operational feasibility and strategic fit
• Conduct market research on client needs, trends and competition across the regions
• Spend regular time in operating locations, visiting clinics and meeting medical and commercial teams
• Identify gaps, propose improvements and test them against operational and commercial reality
• Act as product owner for designated digital solutions, linking with the digital products team
• Train and enable sales, operations and medical teams on the products
• Help prepare product collateral, define go-to-market approaches and support the sales pipeline
• Lead business case development for new product investments and contribute to portfolio planning

Required profile

• Bachelor's degree in business administration, product management, marketing, healthcare, engineering or a related field
• 7-10 years of experience in product management, product development or a closely related field
• Proven B2B product management experience, ideally with digital or technology-enabled service products
• Track record of initiating ideas and proposals, not just delivering briefs
• Evidence of active personal engagement with AI
• Fluent written and spoken English; additional regional languages are an advantage

Required skills

• Market research, competitive analysis and performance assessment
• Agile, Design Thinking and Lean product methodologies
• B2B pricing, value proposition and go-to-market experience
• Understanding of healthcare delivery in emerging and frontier markets