Sales Administration Officer (ADV)

About the role

Tractafric Equipment International, a regional purchasing and coordination hub for equipment, parts and related operational flows, is hiring a full-time, on-site Sales Administration Officer (Administrateur des Ventes - ADV) in Mauritius. The role covers the end-to-end administration of customer orders, from quotation and order confirmation through to invoicing and delivery, working closely with Sales, Supply Chain, Logistics, Finance and other teams.

Key responsibilities

• Manage and monitor customer orders in the ERP system
• Coordinate with internal and external stakeholders and follow up on pending orders and deliveries
• Maintain accurate commercial and logistics documentation
• Resolve operational issues related to orders, invoicing or delivery
• Support international trade and import/export activities, including shipping documentation, freight arrangements and overseas suppliers

Required profile

• Previous experience in Sales Administration (ADV), Supply Chain, Logistics, Order Management or a similar operational coordination role
• Good understanding of the order-to-delivery process
• Strong organizational and follow-up skills, attention to detail and ability to handle multiple priorities
• Good written and spoken French and English
• Diploma or degree in Supply Chain Management, Logistics, International Trade, Business Administration, Commerce or a related field preferred
• Experience in an industrial, equipment, automotive, distribution or B2B environment is an advantage

Required skills

• ERP systems and Microsoft Office, particularly Excel
• Handling commercial, logistics and shipping documentation (an advantage)
• Knowledge of import/export, freight forwarding or maritime freight (an advantage)