Retail Merchandiser

About the role

This role covers the visual merchandising and in-store presence of products across retail partner stores. It involves setting up displays, monitoring stock availability, running promotions and building good relationships with store staff so that products get prime shelf space.

Key responsibilities

• Set up, maintain and refresh product displays, planograms and shelving in line with brand guidelines to maximise product visibility.
• Monitor stock levels at retail partner stores, identify replenishment needs and work with sales and logistics teams to avoid out-of-stocks.
• Implement in-store promotional campaigns, POP/POS materials and seasonal displays, ensuring full compliance and timely rollout.
• Visit assigned outlets regularly to check product presentation, pricing accuracy and shelf share versus competitors.
• Build relationships with store staff and managers to secure prime shelf space and cooperation.
• Collect and report on competitor activity, pricing, shelf positioning and consumer trends.
• Report systematically on store conditions, display compliance, stock levels and campaign performance, with photos and data.
• Carry out other related duties asked by the Head of Department.

Required profile

• HSC as a minimum; a Diploma or Certificate in Marketing, Business, Retail Management or a related field is an advantage.
• 1-2 years of experience in retail merchandising, retail sales or an in-store field role, preferably in consumer electronics, hardware or FMCG distribution.
• Prior experience merchandising for a recognised electronics or hardware brand or working directly with major retail chains.
• Fluency in English and French; Creole is an asset for engaging with in-store staff.

Required skills

• Practical understanding of visual merchandising, planogram execution and POP/POS display principles.
• Working knowledge of Microsoft Office, particularly Excel for stock and display reporting.