Senior HR Officer

About the role

The Senior HR Officer will manage day‑to‑day recruitment and personnel administration for the Mauritius shared service centre, focusing on attracting IT talent, supporting onboarding and handling expatriate employment formalities. The role requires independent follow‑up, accurate record‑keeping and strict confidentiality.

Key responsibilities

• Partner with managers to define vacancies, technical requirements and selection criteria, especially for IT and technical roles.
• Source candidates, screen applications, conduct initial interviews, coordinate technical assessments and maintain a recruitment tracker.
• Prepare candidate summaries, support offer preparation, employment contracts and follow‑up through to joining.
• Coordinate joining formalities, collect documents, organise inductions and ensure equipment readiness.
• Maintain confidential employee files, administer leave records, monitor probation periods, contract renewals and other employment milestones.
• Act as point of contact for routine employee HR queries, support managers with employee‑relations documentation and coordinate performance‑review schedules.
• Handle expatriate employment applications (EDB permits), track progress, manage relocation support and ensure compliance with Mauritian employment regulations.

Required profile

• Degree in Human Resource Management, Business Administration or related discipline.
• Solid practical experience in recruitment and personnel administration, with ability to work independently.
• Experience recruiting IT or technical profiles, or strong understanding of technical roles.
• Working knowledge of Mauritian employment practices; experience with EDB applications or expatriate permits is a plus.
• Strong organisation, attention to detail, sound judgement and respect for confidentiality.

Required skills

• Proficiency in Microsoft Office, especially Excel.
• Familiarity with HR databases or HR information systems (HRIS).