Warehouse Agent – Bonded Warehouse Operations

About the role

The Warehouse Agent supports Gateway Operations within a bonded warehouse, ensuring shipments are scanned, stored, and released according to DHL standards and regulatory requirements. This position plays a key part in maintaining daily bond inventory and facilitating smooth inbound and outbound flows.

Key responsibilities

• Scan shipments in and out of the bonded warehouse following defined procedures.
• Assist with recovery of inbound materials from ground handling agents.
• Unload and load consignments for break‑bulk activities.
• Identify, group, and handle pieces under the same HAWB, including exception handling for damaged or temperature‑controlled shipments.
• Support physical verification by customs, police, or other authorities and ensure accurate recording.
• Release shipments only after validated customs or regulatory documentation is presented.
• Participate in daily bond inventory, report discrepancies, and generate ageing reports.
• Submit gatepasses, update Bond ACA systems, and maintain accurate records for audit purposes.
• Respond to internal queries with precise information and ensure compliance with local regulations.

Required profile

• Ability to work in a bonded warehouse environment and follow DHL standard operating procedures.
• Attention to detail for accurate scanning, documentation, and inventory control.
• Capability to handle physical shipments safely and efficiently.

Required skills

• Proficiency with Bond ACA system.
• Experience using scanning equipment for inbound and outbound logistics.
• Knowledge of customs documentation handling and regulatory clearance processes.