Associate Payroll Executive

About the role

As an Associate Payroll Executive at SD Worx, you will deliver accurate and timely payroll services to our customers while adhering to our Quality Management System. This role is designed for candidates who are eager to develop expertise in payroll processing, customer service, and compliance under close supervision and structured training.

Key responsibilities

• Complete training on payroll products, tools, and services and meet defined milestones.
• Plan and manage your workload to process customer payrolls within agreed deadlines.
• Validate and input payroll data, correct errors before the live run, and ensure compliance with service level agreements.
• Handle routine and complex payroll and HR queries, liaising with internal and external contacts.
• Manage tax year‑end processing and ensure statutory compliance for customers.
• Provide performance statistics and root‑cause analysis to the Team Manager.
• Support team members, cover shifts as needed, and contribute to continuous improvement initiatives.

Required profile

• Strong attention to detail and ability to follow precise procedures.
• Excellent communication skills to interact professionally with customers and colleagues.
• Proactive attitude with a willingness to learn and take ownership of personal development.
• Ability to work collaboratively across teams and make informed decisions.

Required skills