Food & Beverage Manager

About the role

C Mauritius, a lifestyle and hospitality brand, is looking for a Food & Beverage Manager. The postholder directs and supervises all F&B operations at close range, works with the Executive Chef on menus and buffets, and reports regularly to the General Manager and Resident Manager.

Key responsibilities

• Ensure guests feel welcomed and comfortable in restaurants, bars and all F&B outlets, and handle complaints promptly with service recovery
• Promote incremental sales revenue, prepare yearly F&B operating and CAPEX budgets and monitor budgets and costs
• Control inventory of food and beverage commodities, small equipment and consumables, and ensure adequate yield and profitability
• Introduce new concepts, run a benchmarking system and set up training for F&B staff
• Set annual and periodic objectives, run a performance management system and motivate and reward staff
• Plan staffing levels and equipment, and work with the Maintenance Manager on preventive maintenance
• Hold daily and monthly department meetings, keep records of sales results and productivity, and ensure compliance with safety, hygiene and fire safety rules
• Perform F&B administrative tasks and stay updated on F&B standards

Required profile

• SC holder or equivalent; National Certificate Level 3
• Diploma in Hotel Management is an advantage
• Minimum of 5 years' experience in hospitality on a similar position
• Previous international exposure is an advantage
• Experience resolving customer complaints and excellent customer service

Required skills

• Computer literacy
• Solid time management, organisation and prioritisation
• Ability to build a team, make fast decisions and manage multiple projects