Head of Sales & Recruitment Delivery - Mauritius

About the role

Pagos Consultants, an international specialist recruitment consultancy active in Payments, Fintech, Technology, AI, Cyber Security, Data, Cloud and Executive Search, is looking for an experienced, commercially driven Head of Sales & Recruitment Delivery to lead its growing Mauritius office. The role reports directly to senior leadership and covers the day-to-day leadership, commercial performance and operational management of the office, overseeing both Sales & Business Development and Recruitment Delivery.

Key responsibilities

• Sales & Business Development: lead and develop the sales team, drive new clients and revenue, ensure sales targets and KPIs are met, monitor pipelines and coach consultants on business development and negotiations.
• Recruitment Delivery: lead the delivery team, oversee vacancy allocation and prioritisation, monitor sourcing, interviews and placements, and support complex searches.
• People leadership: build and develop a high-performing team, set performance standards, run regular reviews and coaching, and support recruitment, onboarding and retention.
• Office management: run the office daily, oversee HR administration, attendance and compliance, maintain CRM and reporting standards, and coordinate office resources.
• Business performance: monitor KPIs, report regularly to the CEO, CFO, COO and Directors, and support business planning and expansion.

Required profile

• Essential recruitment agency experience and proven management or leadership experience within one.
• Demonstrable success driving recruitment revenue, team performance and commercial growth.
• Experience managing, coaching and developing recruitment consultants.
• Previous experience as Recruitment Manager, Head of Recruitment, Branch Manager, Operations Manager or Recruitment Director is highly advantageous.

Required skills

• Strong understanding of recruitment sales/business development and delivery.
• Knowledge of recruitment KPIs, pipelines, conversion metrics and performance management.
• Ability to handle operational responsibilities alongside commercial priorities.

What we offer

• Competitive executive package with bonuses and commissions, plus performance-based incentives.
• Genuine ownership and autonomy over the Mauritius operation and direct access to senior leadership.
• A modern office in Ebene, Mauritius, and opportunities for further leadership progression.