Head Waiter – Luxury Resort Dining

About the role

The Head Waiter will lead the dining team at One&Only Le Saint Géran’s Steak House, delivering warm, efficient service that reflects the resort’s high standards. This role combines front‑of‑house leadership with hands‑on service to ensure every guest enjoys a memorable dining experience.

Key responsibilities

• Supervise, train and schedule wait staff during shifts.
• Set tables with correct china, glassware, silverware and linen promptly.
• Welcome guests, present menus, suggest courses and beverages, and answer menu‑related questions.
• Monitor service flow, resolve guest issues politely, and maintain high food and service quality.
• Coordinate with kitchen and outlet managers on cleaning, inventory checks and supply inspections.
• Report disciplinary matters or performance concerns to the GM/Head of Operations.

Required profile

• Previous experience in a supervisory wait‑staff role within a fine‑dining or upscale hotel restaurant.
• Strong interpersonal skills with the ability to mentor and develop team members.
• Professional appearance and demeanor, capable of representing the brand.
• Ability to work under pressure and handle demanding guest situations.

Required skills

What we offer

• Opportunity to work in a world‑class resort on a private peninsula in Mauritius.
• Dynamic, supportive team environment focused on excellence.
• Potential for career growth within the One&Only hospitality group.