Manager Sales, GCC

About the role

One&Only Le Saint Géran, a luxury resort in Mauritius, is looking for a Manager Sales to support the Director, Sales & Marketing in growing the corporate client base. The manager sells guest rooms, meeting space and other services, manages accounts, conducts site inspections and solicits business, and promotes sales for the resort.

Key responsibilities

• Sell guest rooms, meeting space and other services to customer groups, manage accounts and run site inspections
• Prepare and present proposals, keeping documentation and reports organised
• Meet deadlines and room-night targets, and anticipate market demand to capture group and long-term business
• Follow group selective sell guidelines and room maximum commitment levels
• Implement an account management programme and generate downtime group revenue
• Pursue new business through prospecting, direct sales calls and site visits, and build on existing relationships
• Attend and represent the resort at trade shows and conventions, and take part in sales trips to key feeder markets
• Negotiate client contracts and handle client feedback and complaints
• Prepare monthly action plans with the Director, Sales & Marketing and review key accounts
• Work with reservations and front desk staff, and assist other team members
• Travel overseas for sales calls and take part in local and foreign travel fairs
• Handle administrative tasks such as marketing call reports and group bookings

Required profile

• Bachelor's degree in Hospitality, Marketing Management or Management
• At least 5 years of experience in the same role at an international ultra-luxury resort
• Proven leadership skills and experience in the GCC market
• Fluent written and spoken English; Arabic is a plus
• Ability to travel overseas