Middle Office Team Leader

About the role

The Middle Office Team Leader drives the strategic oversight and day‑to‑day management of the Middle Office function within a family office environment. You will ensure the accuracy of client and company records, guarantee compliance with multi‑jurisdictional regulations, and continuously improve operational efficiency.

Key responsibilities

• Lead, mentor and develop the Middle Office team, planning work to meet SLAs and KPIs.
• Maintain share registers, statutory records and company particulars across all client entities.
• Oversee updates to client structures, trusts, foundations and partnerships in multiple jurisdictions.
• Validate static data creation such as loan cards, asset cards and onboarding/off‑boarding workflows.
• Ensure accurate and timely regulatory reporting (ROE, Beneficial Ownership, LEI management).
• Act as escalation point for complex compliance matters and coordinate with Legal and Compliance teams.
• Identify and implement process improvements, lead cross‑functional projects and audit reviews.
• Serve as primary liaison between Middle Office and internal stakeholders, providing reports and insights to senior leadership.

Required profile

• Strong leadership and people‑management capabilities.
• Advanced knowledge of regulatory frameworks such as FATCA, CRS and Beneficial Ownership.
• Excellent organisational, analytical and communication skills.
• High attention to detail and ability to manage complex multi‑jurisdictional work.
• Professional discretion and commitment to confidentiality.

Required skills

• Proficiency in Microsoft Office Suite