Mystery Shopper for Hotels
Guest Delight International | GDI · Port-Louis
Description du poste
About the role
Guest Delight International is looking for independent mystery shoppers to evaluate hotel properties. As a mystery shopper you will visit assigned hotels, experience the services as a regular guest and provide objective feedback that helps our clients improve their customer experience.
Key responsibilities
- Visit designated hotels and assess all areas of the property, including reception, rooms, amenities and service interactions.
- Follow detailed evaluation guidelines and complete the audit within the specified timeframe.
- Submit a comprehensive online report that highlights strengths, identifies opportunities for improvement and includes factual observations.
Required profile
- Strong written communication skills to produce clear, fact‑based reports.
- Attention to detail and ability to follow precise instructions.
- Reliable internet access at home or work.
- Previous experience or background in the hotel or hospitality sector.
Required skills
What we offer
- Flexible, on‑demand assignments that can be completed from anywhere.
- Additional income opportunities based on the number of completed mystery shops.
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Guest Delight International | GDI
Port-Louis