Product Owner - Payment Platforms

About the role

MCB is looking for a Product Owner to own the strategic evolution, resilience and operational performance of its core payment ecosystem. The role covers the platforms and services behind domestic and international payment processing, ensuring secure, reliable, scalable and compliant payment operations. It works closely with Operations, Technology, Architecture, Risk, Compliance, Finance, external vendors and regulators.

Key responsibilities

• Define and execute the product vision, roadmap and prioritised backlog for Payments Core platforms and services
• Improve stability, scalability, resilience, security and performance of payment processing systems
• Manage the lifecycle of payment platforms, including upgrades, integrations, regulatory changes, transformation initiatives and technology obsolescence
• Translate business, operational, customer and regulatory needs into product outcomes, requirements and acceptance criteria
• Drive modernisation initiatives such as real-time payments, ISO 20022, automation and straight-through processing
• Partner with Engineering and Architecture teams through discovery, design, build, testing, deployment and production support
• Ensure compliance with regulatory requirements, payment scheme rules, security standards and internal controls
• Monitor platform health, service availability, incidents and KPIs, and manage dependencies across internal teams, payment networks, infrastructure, vendors and partners
• Support business continuity, disaster recovery, resilience testing, release readiness and operational handover
• Simplify payment workflows, reduce manual intervention and improve reconciliation and exception management

Required profile

• Bachelor's degree in IT, Computer Science, Business Administration, Finance, Banking or a related field, or at least five years of relevant experience in banking, payments operations, payment technology or product delivery
• At least three years of product ownership, product management, business analysis or a related delivery role in banking or payments (or equivalent experience)
• Strong understanding of payment processing, payment schemes, reconciliation, settlement, exception management and regulatory requirements
• Proven experience with Agile methodologies and product lifecycle management
• Ability to coordinate across business functions, technology teams and external vendors

Required skills

• Experience with Temenos T24 and payment processing systems (strongly preferred)
• Experience with mission-critical banking or payment transformation initiatives (preferred)
• Knowledge of TPH, IPS, SWIFT, RTGS, MACSS, ISO 20022, payment routing, clearing or settlement is an advantage
• Agile tools and collaboration platforms

Candidates must submit a complete online application with a CV by 16 November 2026, and provide a certificate of character and two professional references during the recruitment process.