Senior Analyst, Payments Operations & Automation

About the role

We are looking for a highly analytical and detail‑oriented Senior Analyst to join our Payments Operations & Automation team in Ebene, Mauritius. Reporting to the Manager of the Interchange and Automation Unit, you will be the analytical backbone of commercial performance, ensuring global sales teams are incentivised correctly and revenue insights are flawless.

Key responsibilities

• Support development and maintenance of interchange fee models by translating scheme rules and business requirements into clear mapping and configuration inputs.
• Execute reconciliations and analytical checks to validate data accuracy, identify variances and support root‑cause investigations.
• Investigate operational issues across fee calculations, invoices, transaction data and reporting, escalating material or complex issues with clear analysis and recommendations.
• Contribute to implementation of scheme mandates and fee changes by coordinating inputs, tracking actions and supporting timely deployment.
• Maintain and improve recurring data workflows, controls and documentation, identifying opportunities to reduce manual effort and improve reliability.
• Produce regular management reporting and data visualisations, adapting analysis to different audience needs.
• Support testing and validation of automation, configuration and data changes before they enter operational processes.
• Participate in cross‑functional projects to improve Cost of Sales operations, reconciliation, data quality and efficiency.

Required profile

• 2–4 years of experience in Data Analytics, Revenue or Sales Operations, Finance or a similar analytical role.
• Quantitative background in Accounting, Mathematics, Economics, Finance or equivalent practical experience.
• Strong analytical problem‑solving skills with ability to work through large or imperfect datasets.
• Delivery mindset: organised, dependable and able to manage recurring operational tasks while driving improvements.
• Effective stakeholder collaboration and clear communication with both technical and non‑technical partners.
• High attention to detail and understanding of controls, documentation and evidence in financial operations.
• Adaptability to changing priorities, ambiguity and rapid learning of new systems.

Required skills

• Advanced proficiency in Google Sheets or Excel, including complex formulas and data manipulation.
• Experience with SQL.
• Data visualisation tools.
• Workflow tools and automation platforms (plus).