Senior Manager, Business Performance & Analysis

About the role

The Senior Manager, Business Performance & Analysis will lead the analysis, interpretation and management of institutional performance information to support evidence‑based decision‑making across ALU. The role translates complex business, financial, operational, academic and student data into clear insights, identifies trends and gaps, and provides actionable recommendations to improve outcomes. It also strengthens performance management and business intelligence capabilities, ensuring leadership has timely, reliable, forward‑looking information.

Key responsibilities

• Lead the development, implementation and continuous improvement of ALU’s institutional performance framework, including KPIs, targets, scorecards and measures.
• Monitor performance against strategic and operational objectives, identify material variances, emerging risks and areas of under‑performance, and recommend appropriate interventions.
• Lead periodic performance reviews and deliver analysis that explains what is happening, why it is happening, and what actions are required.
• Analyse performance across enrolment, recruitment, retention, student progression, programme performance, revenue, costs, resource utilisation and other strategic priorities.
• Establish performance benchmarks and support leadership in setting meaningful, measurable, outcome‑focused objectives and targets.
• Identify trends, patterns, performance drivers and root causes across multiple sources of institutional data.
• Develop business cases, investment analyses and decision papers, assessing financial, operational and strategic implications.
• Undertake scenario analysis and modelling to evaluate the potential impact of strategic and operational decisions.

Required profile

Required skills