Accounts Manager

About the role

The Accounts Manager will lead a sub‑team delivering fund administration services for global clients. You will ensure high‑quality, accurate deliverables while maintaining strong client relationships and supporting continuous improvement initiatives.

Key responsibilities

• Manage day‑to‑day operational aspects of the sub‑team, allocating resources and providing regular updates to the Senior Accounts Manager.
• Guarantee that client deliverables are 100% accurate and meet quality standards.
• Develop deep knowledge of individual client requirements and maintain high levels of client satisfaction.
• Oversee, review, and monitor team members’ work, ensuring timely completion of tasks.
• Apply a risk‑minimisation mindset to daily activities within the Global Business Sector.
• Review net asset value calculations and daily operational duties such as bank transfers, trade orders, trade confirmations, and ad‑hoc client tasks.
• Ensure financial statements and tax returns are filed by regulatory deadlines.
• Coordinate customer due diligence (CDD) in line with AML requirements and keep records up to date.
• Handle fund administration tasks for open‑end funds and produce ad‑hoc client reports.
• Prepare FSC surveys and other regulatory reporting.
• Produce accurate investor communications and statements for the sub‑team.
• Mentor and coach team members, identifying training needs for the Senior Accounts Manager.
• Promote continuous process improvement and drive efficiency initiatives.

Required profile

• 5–7 years of experience in fund administration or a related Global Business Sector role.
• University degree or substantial progress toward a professional ACCA qualification (or equivalent).
• Strong client‑service mindset with excellent written and spoken communication skills.
• Ability to multitask, prioritize, and manage time effectively.

Required skills

• Microsoft Word
• Microsoft Excel