Analyst II, Acquiring Risk Monitoring

About the role

Checkout.com is looking for an Analyst II within its Risk Monitoring team. The role independently manages high-priority and complex investigations in line with policies and processes, supporting the risk assessment and monitoring of the global e-commerce merchants' portfolio. You will review alerts from in-house monitoring tools, carry out quantitative and qualitative analysis, and recommend actions to mitigate risk for both potentially fraudulent merchants and genuine merchants who may be victims of fraud.

Key responsibilities

• Demonstrate a proficient understanding of acquiring risk and maintain an in-depth knowledge of card schemes' rules.
• Conduct background checks on merchants and in-depth risk investigations using internal and external resources, focusing on high-priority and complex cases.
• Complete complex tasks and milestones within tactical initiatives, special projects and process-improvement activities.
• Assist with quality assurance and mentor Analyst I colleagues on complex investigations.
• Educate merchants and stakeholders on fraud and dispute-management practices.
• Create and share clear reports on merchant risk concerns, investigation outcomes and recommended actions.
• Use AI tools effectively and responsibly, with human judgement and oversight.
• Suggest improvements to processes, controls, tools and infrastructure.

Required profile

• Bachelor's degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics or a related field, with at least three years of experience in a similar role.
• Experience performing analyses and investigations for suspected fraudulent merchants and action flags, with strong verbal and written communication skills.
• Detail-oriented, able to work independently with little supervision, and capable of mentoring junior analysts.
• Proven ability to collaborate with cross-functional teams and to escalate and resolve complex issues.

Required skills

• Demonstrable knowledge of the payment processing industry, e-commerce, acquiring risk, fraud and dispute management, and card schemes' rules.
• Strong analytical, critical-thinking, problem-solving and decision-making skills.
• Ability to adapt to fast-paced, agile settings and manage demanding timelines.
• Proficiency in English; French is a plus.
• AI fluency, with the ability to evaluate AI-generated outputs critically.

What we offer

• A hybrid working model with three days per week in the office.
• A culture described as supportive, with real ownership and flexible growth opportunities.