Assistant Level 1 – Payment Acquiring (Portfolio Management)

About the role

We are seeking a motivated, customer‑focused professional to join our Cards team as an Assistant Level 1 in Payment Acquiring (Portfolio Management). You will help grow and optimise our merchant portfolio by building strong relationships, identifying new business opportunities, and delivering high‑quality service to internal and external stakeholders.

Key responsibilities

• Promote and present payment acquiring solutions and related products to existing merchants based on their business needs.
• Support the Team Leader and Manager in achieving portfolio growth, revenue, and budgetary targets.
• Build and maintain professional relationships with merchants to encourage retention and long‑term growth.
• Identify and develop cross‑selling opportunities within the existing merchant portfolio.
• Conduct basic profit and loss simulations to support merchant pricing and commission discussions.
• Maintain accurate sales pipeline records and provide regular updates on sales activity and progress.
• Ensure merchant onboarding documentation meets internal requirements and regulatory standards, including KYC and compliance policies.
• Support merchant account activation, system integration, and deployment processes.

Required profile

• A degree in Banking, Sales & Marketing, or a related field.
• 3–4 years of relevant experience in merchant acquiring, business development, or a similar role.
• Experience in banking or fintech sales is an advantage.
• A valid driving licence.
• Familiarity with KYC, AML, compliance requirements, and card association standards.

Required skills

• KYC processes
• AML compliance
• Card association standards