Broker Support & Administration Officer

About the role

The Broker Support & Administration Officer will provide essential administrative and operational assistance to the brokerage and sales teams of a growing financial services firm in Ebene, Mauritius. The role involves handling investor onboarding, ensuring compliance with KYC/AML requirements, and supporting day‑to‑day business activities. You will act as a liaison between clients, brokers and internal departments to maintain smooth operations.

Key responsibilities

• Provide administrative support to brokers, sales personnel, and management.
• Prepare client documentation and onboarding forms.
• Coordinate investor onboarding and follow‑up processes.
• Assist with KYC, AML, and compliance documentation.
• Maintain accurate client and transaction records.
• Schedule meetings, presentations, and calls.
• Manage correspondence with clients and service providers.
• Prepare reports, presentations, and management summaries.
• Support operational and regulatory processes.
• Assist with the organisation of investor events and corporate meetings.

Required profile

• Strong organisational and time‑management abilities.
• Excellent attention to detail and accuracy.
• Ability to handle confidential information professionally.
• Strong written and verbal communication skills.
• Fluency in English and French.
• Previous experience in administration, operations, office management, or financial services support (advantageous).

Required skills

• Microsoft Office applications

What we offer

• Competitive salary based on qualifications and experience.
• Professional development opportunities.
• Exposure to a dynamic and growing financial services environment.