Houseman - Four Seasons Mauritius

About the role

Four Seasons Mauritius is looking for a Houseman. The role covers the day-to-day key processes of the housekeeping area, supports the Housekeeping Managers and Supervisors, and ensures that all duties listed on the Housekeeping Attendant's Daily Task Sheet are completed.

Key responsibilities

• Assist supervisors in executing daily operational requirements and perform any other related duties as required.
• Pick up work assignments from the Housekeeping Department, review them for questions, and sign in/out the payroll sheet and floor keys.
• Deliver additional linen and rollaway to guest rooms and deliver guest requests from housekeeping.
• Collect garbage and recycling on all floors, carry mobile and keep in contact with the housekeeping office and the Housekeeping Desk Attendant for special requests.
• Report missing items such as bathrobes and soap dishes, and check that water is running before the shift ends.
• Ensure the buggy is in good working order and clean, keep pantries clean and remove bins and garbage before the shift ends.
• Anticipate guest needs, attend to guest and internal customer calls, and coordinate with other departments for timely service.
• Keep a clean, orderly work area, take part in briefings and meetings, and give feedback to management.

Required profile

• 1 year of previous experience in the Housekeeping Department of a 5-star resort or hotel.
• Reading, writing and oral proficiency in English and French.
• Preferred: technical education in Hospitality Management.
• High standards awareness, teamwork, willingness to work hands-on during busy periods, and adherence to the hotel's code of conduct, grooming and hygiene standards.