Senior Invoicing Officer

About the role

The Senior Invoicing Officer will ensure accurate, timely invoicing for a global investor services group. You will work closely with client teams and internal accounting clusters to maintain billing integrity and support month‑end close activities.

Key responsibilities

• Generate, validate and issue invoices in line with SLA requirements and internal billing policies.
• Analyse time‑recordings and billing data, investigate exceptions and coordinate corrective actions.
• Produce billing recovery and performance reports, highlighting variances and drivers.
• Serve as the primary contact for billing queries, ensuring prompt resolution and clear communication.
• Identify and implement process improvements and automation opportunities.

Required profile

• Strong accounting knowledge with experience in invoicing, billing or accounts receivable within a shared services or professional services environment.
• Highly organised, process‑oriented and able to manage high‑volume, deadline‑driven workloads with exceptional accuracy.
• Excellent written and verbal communication skills and a collaborative team mindset.

Required skills

• Proficiency in Microsoft Excel (pivot tables, lookups, data validation).
• Experience with billing or ERP systems for data extraction, validation and reconciliation.