Site Officer – Valoria

About the role

The Site Officer supports the daily operational management of residential and commercial sites within a smart city or private estate environment. Working under the supervision of the Portfolio Manager, the officer ensures that technical operations, maintenance, construction supervision and service provider performance meet the standards set by the landowners' association and ER Property. The role calls for strong organisational skills, hands-on technical oversight and good interpersonal skills when dealing with service providers, contractors, architects and residents.

Key responsibilities

• Construction supervision and compliance monitoring: carry out regular site visits with the association's architect, check that works comply with approved plans and covenants, and report non-conformities within 48 hours with follow-up on rectification.
• Maintenance and complaint resolution: monitor ongoing maintenance such as landscaping, lighting and infrastructure, handle residents' technical complaints and track resolution with the Portfolio Manager and Administrative Assistant.
• Daily site operations: coordinate security, cleaning, waste management and other common services, perform scheduled inspections and reduce recurring complaints through preventive action.
• Contract management: assist in preparing tender documents and comparing quotations, follow up service contracts and renewals, and work with the Portfolio Manager on approvals and budget tracking.
• On-site personnel supervision: oversee guards, cleaning staff and technicians, ensure attendance and discipline, and contribute to safety and service standard training.
• Quotation and purchase order follow-up: request and validate quotations, track POs and expenditure records.
• Site visits and reporting: submit visit notes and photos within 48 hours and help prepare meeting minutes and reporting packs.
• Enforce site guidelines and covenants: educate contractors and clients on the rules, report breaches and keep up to date with site regulations.

Required profile

• Diploma or equivalent in technical building, facilities management, civil engineering or a related field.
• At least 2 years of experience in site supervision, building management or property operations.
• Ability to read plans and work with architectural and technical documentation.
• Strong communication and coordination skills with teams and external stakeholders.
• Fluent in English and French; knowledge of Creole is an advantage.
• Valid driving licence and ability to travel between sites.

Required skills

• Proficiency in Microsoft Office, especially Excel and Outlook.