Night Receptionist
Constance Hospitality Management · Constance Le Chaland
Job description
About the role
Constance Le Chaland, a luxury hotel on the south-eastern coast of Mauritius, is looking for a Night Receptionist. The role covers the night shift at the front desk, welcoming guests and handling reservations and enquiries.
Key responsibilities
- Provide a warm and friendly reception to guests on arrival, ensuring a smooth and efficient check-in and addressing immediate needs.
- Maintain clear and courteous communication with guests, colleagues and stakeholders by in-person, phone and email.
- Oversee the accurate processing of guest reservations, updates and special requests using property management systems.
- Act as a main point of contact for guests during their stay, resolving issues and giving personalised recommendations.
Required profile
- Demonstrated background in a hotel, hospitality or customer-facing environment.
- Ability to communicate clearly and professionally across different channels.
- Proactive, positive attitude and attention to detail in service delivery.
- Willingness to work weekends, public holidays and varying shifts.
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Published 2 days ago
Expires 1 month from now
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Constance Hospitality Management
Constance Le Chaland
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