Program Manager – Sales

About the role

QIMA, a testing, inspection and certification group operating in over 100 countries, is looking for a Program Manager to join its Sales Department. The role acts as the trusted right-hand of the Key Account Director, supporting the Consumer Products Division, which helps brands, retailers and manufacturers deliver safe, quality and ethically made products.

Key responsibilities

• Review and follow up on client accounts so that every requirement is understood and every Quality Control Program delivers real satisfaction.
• Propose and set up solutions that add value for clients and raise overall service quality.
• Act as the communication hub between operations, back-office, frontline teams and client key contacts.
• Support pre-sales inquiries and client meetings alongside operations experts.
• Partner with technical experts to roll out quick wins and long-term programs for key accounts.

Required profile

• Degree in Sales, Supply Chain or Business Administration.
• 7+ years in sales, ideally within a lab or Quality Control company.
• Fluent English and French.
• A sharp problem-solver who thrives under deadlines and a true team player.

Required skills

• Strong Excel skills (Macros, VBA)
• PowerPoint