Reservations Officer

About the role

We are seeking an experienced Reservations Officer to join the operations team of a Destination Management Company in Mauritius. The role involves handling bookings, coordinating with partners, and ensuring smooth travel experiences for our guests.

Key responsibilities

• Manage and process reservations efficiently.
• Liaise with hotels, transport providers, and tour operators.
• Prepare travel documents, vouchers, and confirmations.
• Ensure accuracy of booking details and rates.
• Support the operations team for smooth guest handling.

Required profile

• Minimum 3 years’ experience in reservations or tourism operations.
• Strong attention to detail and time management skills.
• Good knowledge of DMC procedures and travel operations.
• Excellent communication and teamwork abilities.
• Proficiency in English and French.

Required skills