Suite Host – Luxury Cruise Ship

About the role

Silversea is looking for a Suite Host to provide attentive, personalized room service and in-suite dining to guests on its luxury vessels. English is the working and safety language on board, so fluent spoken and written English is required.

Key responsibilities

• Provide professional, courteous service, using guest names and anticipating their needs and preferences
• Take, process and coordinate food and beverage orders accurately, including delivery logistics
• Prepare, set up and deliver room service and in-suite dining to luxury presentation standards
• Use room service technologies such as the Command Center and IRO to manage guest requests
• Maintain clean, sanitized work areas and equipment, and follow proper garbage disposal procedures
• Minimize waste and breakage
• Inform and guide guests about onboard services and experiences
• Support inventory management within the Housekeeping Operation

Required profile

• 2 years of successful experience in a guest-facing restaurant service role with attentive table service in a luxury environment
• Fluent English, verbal and written; English is the working and safety language on board
• Ability to give and receive instructions and engage effectively with guests and crew
• A preference for conversational ability in another language (German, Portuguese, French, Italian, Spanish, Mandarin, Cantonese, Japanese or Arabic)