Accounts/Debtors Clerk

About the role

The Accounts/Debtors Clerk supports AkzoNobel's Cash Application team in daily cash processing activities. You will be responsible for allocating incoming payments, handling refund requests, and responding to cash‑related queries. The role also involves maintaining customer master data and collaborating with internal teams to resolve billing issues.

Key responsibilities

• Allocate incoming payments to outstanding customer invoices accurately and promptly.
• Process refund requests and resolve unidentified payments.
• Respond to cash‑application queries received via the central inbox.
• Maintain and update customer master data, escalating gaps and errors as needed.
• Execute direct debit transactions, write‑offs, and adjustments in line with global credit policy.
• Escalate disputes to the appropriate department and drive timely resolution.
• Support the credit controller as a backup and assist with spot checks and control activities.

Required profile

• Minimum 2 years of finance experience, preferably in a multinational environment.
• Bachelor’s degree in a relevant field.
• Strong command of English, French and Creole.
• Ability to work collaboratively with internal business units and external partners.

Required skills

• Proficiency with cash application software and related financial systems.