Residence Room Attendant

About the role

Four Seasons Mauritius is hiring a residence room attendant for its resort on the east coast of Mauritius, a secluded lagoon-side property with villas and residences. The role cleans and services rooms so that guests have suitable accommodation.

Key responsibilities

• Clean and make up guest rooms to Four Seasons standards, including arranging curtains and lights, making beds, dusting, vacuuming, cleaning bathrooms and floors, and restocking supplies
• Sort, tag and process guest laundry, uniforms and hotel linen
• Stock and maintain the linen closet and keep maids pantries tidy and stocked
• Attend to guest and internal customer calls and coordinate with other departments
• Report defective equipment, lost keys, safety hazards, suspicious activity and rooms needing deep cleaning to the supervisor
• Follow service timing, respect DND signs and keep guest doors closed while servicing
• Take part in briefings, training and meetings, and give feedback to management

Required profile

• Technical education in hospitality management is preferred
• 1 year of previous experience in the housekeeping department of a 5-star resort or hotel
• Reading, writing and spoken English and French
• An eye for detail