Claims Handler
MUA Mauritius & East Africa · Victoria
Job description
About the role
We are seeking a dynamic, customer‑focused Claims Handler to join our insurance team. You will play a key part in ensuring smooth, timely settlements for our clients across Mauritius and the wider region.
Key responsibilities
- Validate and process insurance claims within established timelines.
- Guide clients through the claims settlement process and maintain regular communication with clients, brokers, and other stakeholders.
- Track each claim from registration to final settlement, ensuring accuracy and compliance.
- Liaise with surveyors, garages, insurers, spare‑parts suppliers, and other service providers.
- Ensure timely payments and deliver excellent customer service.
- Apply policy terms and legal requirements accurately throughout the claims handling process.
Required profile
- A‑Level / Higher School Certificate.
- Minimum 2 years of experience in claims handling.
- Strong written and spoken communication skills in English and French.
- Customer‑oriented, proactive, and dynamic personality.
- Ability to work under pressure and meet deadlines.
Required skills
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Published 1 week ago
Expires 1 month from now
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MUA Mauritius & East Africa
Victoria